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Turkey help is a call away

Toll-free telephone services and Web sites offer a variety of specialist answers to cooking and food-safety questions during holiday preparation times. Here are some of them:

U.S. Department of Agriculture Meat and Poultry Hotline: 888-674-6854. Food safety specialists answer calls about meat and poultry preparation and cooking questions, year-round Monday to Friday, 8 a.m. to 2 p.m. MST, except Thanksgiving Day, when hours will be from 6 a.m. to noon MST. Recorded information is available 24 hours a day at the same number. Also available in Spanish.
On the Net: www.fsis.usda.gov

Butterball Turkey Talk-Line: 800-288-8372. Home economists and nutritionists answer holiday cooks' questions, in both English and Spanish, for callers in the United States and Canada. Callers can request free pamphlet with safety and cooking tips and recipes.

  • Wednesday November 19, 2004 through Friday, 7 a.m. to 7 p.m. MST.
  • Saturday and Sunday, 7 a.m. to 5 p.m. MST.
  • Monday through Nov. 26, 7 a.m. to 7 p.m. MST.
  • Nov. 27, 7 a.m. to 7 p.m. MST.
  • Nov. 28 to Dec. 23, 7 a.m. to 5 p.m. MST.
  • Dec. 24 to Dec. 25, 7 a.m. to 2 p.m. MST.
  • Dec. 26, 7 a.m. to 5 p.m. MST.
  • On the Net: www.butterball.com

Foster Farms Turkey Helpline: 800-255-7227. Turkey-cooking questions are answered and information given by live operators 24 hours a day Nov. 19 through Dec. 1 (including Thanksgiving Day). Before and after those dates, the helpline is available 9 a.m. to 6 p.m. MST, Monday through Friday.
On the Net: www.fosterfarms.com

Perdue consumer help line: 800-473-7383. Consumer-relations representatives answer cooking, storage and other questions about poultry products weekdays year-round (except Nov. 28 and Christmas Day) 7:30 a.m. to 4 p.m. MST. Free booklet offer with tips on safe handling of poultry.
Longer hours Thanksgiving week:

  • Monday and Tuesday 7 a.m. to 5 p.m. MST.
  • Wednesday 7 a.m. to 7 p.m. MST.
  • Thanksgiving Day, 5 a.m. to 2 p.m. MST.
  • On the Net: www.perdue.com

Shady Brook Farms Turkey Line: 888-723-4468. An automated service offering information on buying and cooking turkeys.
On the Net: www.shadybrookfarms.com

Empire Kosher poultry customer hotline: 800-367-4734, or 717-436-5921. Help is offered by consumer-affairs representatives year-round Monday through Thursday, 6 a.m. to 2:30 p.m. MST; Friday, 6 a.m. to 1 p.m. MST. Program offers recipes, newsletter, tips on defrosting and cooking poultry. Closed Jewish and secular holidays.
On the Net: www.empirekosher.com

Ocean Spray consumer help line 800-662-3263. Year-round, weekdays (open Thanksgiving Day; but not Christmas Day, New Year's Day and other major holidays) 7 a.m. to 2 p.m. MST. Consumer department staff field questions on cranberries, offer recipes, cooking tips, nutritional information, menu-planning worksheets, product information.
On the Net: www.oceanspray.com

Reynolds Turkey Tips Line 800-745-4000. A year-round 24-hour automated hot line; through Dec. 31 offers advice on turkey defrosting, preparation and cooking options, free brochure and recipes.
On the Net: www.reynoldskitchens.com

On the Net:

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© Utah Holiday Guide, 2009. All Rights Reserved. 
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